ChaCha. Ask Away.
ChaCha is a revolutionary new free mobile answers service for people on the go. ChaCha allows people with any mobile phone - from basic flip phones to advanced smart phones - to ask any question in conversational English and receive an accurate answer as a text message in just a few minutes. With ChaCha, answers are available when you need them... anytime, anywhere.
Please find some of our most frequently asked questions below.
View details on the usage limit
What kind of questions can I ask?
Can anyone use ChaCha?
How does ChaCha's location lookup impact my privacy?
Will my personal information be shared?
Is there anywhere I can view the questions I've asked?
Is ChaCha available 24/7?
How can I let ChaCha know where I am when I ask a local question?
I like doing quick searches for weather and stocks. How can I do that?
Pricing and Functionality Questions
How much does it cost?
Can I ask more than one question in a text?
Do I get the same Guide every time I ask a question?
How many answers will I get for a question?
I called 1-800-2ChaChaTM and it isn't working. Am I doing something wrong?
When I text ChaCha, it says that it doesn't understand my question. I have a Blackberry, can I fix this?
How do I cancel my service?
How do I get help?
Can I use ChaCha while I'm in Canada?
What carriers do you support?
Even though ChaCha is available on 98% of phones, it is not available with my cell phone company. When will ChaCha be available on my phone?
Is there anything I can't ask?
ChaCha has a strict policy against certain types of questions, words, and phrases and will not answer questions pertaining to topics we deem unacceptable. Please keep in mind that ChaCha is to be used for entertainment purposes only. For more information, you can refer to our Terms of Use.
Need more assistance?
If you need assistance with something other than what is listed, please contact our support center at Customer.Relations@chacha.com or call 1-800-820-0827.
If you would like to report an erroneous charge or speak with a representative about billing questions, please call your service provider.